The Austin Chamber launched an end-to-end digital transformation project, resetting its technology stack and redefining several functional staff roles to align with the plan. A major undertaking, the project included a new CRM, marketing platform, accounting system, member portal and other related integrations. This session will provide insights into this major investment, while also showcasing the small hacks and early wins that have led to some of the most beneficial outcomes.

Monday, July 15 | 9:45 a.m.

Will Burns